Customer Service

Sand Shack products are available for online purchase here at sandshack.com and in stores here.

Contact

Contact us anytime via email: lobster@sandshack.com

Contact us by phone 9am – 6pm EST: (1) 800-779-0240

Shipping

Shipping is via USPS and is a flat rate of $2.95.  Why $2.95? Because we feel like there is no reason to charge you more than that.  It costs more than what we charge you, but we cover the balance.  Please allow 4 to 7 days for your order to arrive.

International shipping varies by order.

Returns and Exchanges

Not happy with your purchase? Send it back and we will give you store credit to buy anything else you want. Only send back unworn products with labels still attached.

Please contact us before you send anything back with your order information and the reason for return.

Method of Payment

We accept all major credit cards.  We process all transactions securely through authorize.net or paypal.

Using a Sand Shack Coupon Code

A code may be given to you for a promotion. Please plug this code into the Coupon Code box during checkout. You will see the amount of money the code deducts from your order.

Wholesale Opportunities

For wholesale opportunities please visit our wholesale page.

Job Opportunities

All job opportunities with Sand Shack can be seen here.